A captive centre is a business unit that is owned and provides services to the parent firm from an offshore location. In this paper we seek to apply a historical perspective in order to understand what factors shaped its development path. In particular we are interested to document and explain...

This paper explores the role of transactive memory in enabling knowledge transfer between globally distributed teams. While the information systems literature has recently acknowledged the role transactive memory plays in improving knowledge processes and performance in colocated teams, little...

Recent years have witnessed a continuous erosion of the Microsoft Internet Explorer share in the web browser market, mainly induced by the continuous gains of Mozilla Firefox, an open source software product. This tendency would seem to contradict the well-established belief that in a standards...