Prior literature is ambivalent about whether organizational complexity has positive or negative effects on firm performance. Using rich data on global service providers, we explore this ambivalence by disentangling performance consequences of different types of organizational complexity. We show...

This paper examines key firm-level factors influencing initial strategic responses to offshoring implementation challenges. Comparative case findings indicate that firms are likely to try to mitigate challenges if they perceive to have control over their cause; if strategic objectives are diverse;...

Global delivery models (GDMs) are transforming the global IT and business process outsourcing industry. GDMs are a new form of client-specific investment promoting services integration with clients by combining client proximity with time-zone spread for 24/7 service operations. We investigate...

Employability is considered to be the world's problem now a days. In India the same problem is viewed in a different perspective, being a labor intensive country, where competent employees are available abundantly at a cheaper price, world can make use of the Indian labor market. This research...

It is an undisputed fact that weather risk increases over time due to climate change. However, qualification of this statement with regard to the type of weather risk and geographical location is needed. We investigate the application of novel statistical tools for assessing changes in weather...

It is an undisputed fact that weather risk increases over time due to climate change. However, qualification of this statement with regard to the type of weather risk and geographical location is needed. We investigate the application of novel statistical tools for assessing changes in weather...

Environmental, social, and governance (ESG) standards do not permit complicity in modern slavery, human trafficking, or child labor (Principles for Responsible Investment [PRI] 2021, 4). And yet, the breadth and depth of oppressive labor practices in US and global corporate supply chains is, in...