Prior studies of social-norms interventions have focused on nudging behavior in non-competitive settings. This research evaluates such interventions in competitive environments, e.g., a class with a competitive grading policy. Field experiments on a learning management system show that providing...

This paper examines the economic effects of the fulfillment services offered by Amazon (FBA) to the third-party sellers on its retail platform (Amazon 2018). Logistics is critical for e-commerce. By FBA, the service levels of the third-party sellers are substantially improved, and so is their...

Trade credit is a widely adopted industry practice. Prior research has focused on how trade credit benefits firms by improving vertical supply chain relationships. This paper offers a novel perspective by examining whether trade credit benefits suppliers through a horizontal channel. Under the...

We consider on-demand healthcare platforms that allow patients to seek care online from distributed doctors. Healthcare costs have been steadily increasing, while patient experience continues to sour with costly (many times unnecessary) commute and waiting. To alleviate the costs, various...

In practice, interest expense can account for a large proportion of firms' costs, while the interest rate is often influenced by a firm's market prospect. In the presence of information asymmetry, a firm may have an incentive to borrow a larger amount, thereby signaling a high prospect to the...