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Leveraging information technology infrastructure to facilitate a firm's customer agility and competitive activity : an empirical investigation
Roberts, Nicholas; Sanyal, Pallab - In: Journal of management information systems : JMIS 28 (2011/12) 4, pp. 231-269
Persistent link: https://www.econbiz.de/10010218730
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Investigating firm's customer agility and firm performance : the importance of aligning sense and respond capabilities
Roberts, Nicholas; Grover, Varun - In: Journal of business research : JBR 65 (2012) 5, pp. 579-585
Persistent link: https://www.econbiz.de/10009526643
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Building and leveraging information in dynamic environments : the role of IT infrastructure flexibility as enabler of organizational responsiveness and competitive advantage
Bhatt, Ganesh; Emdad, Ali; Roberts, Nicholas; Grover, Varun - In: Information & management : the internat. journal of … 47 (2010) 7/8, pp. 341-349
Persistent link: https://www.econbiz.de/10008797092