This paper provides the first in-depth study of the organization of knowledge in multinational firms. The paper develops a theoretical model that studies how firms optimally split knowledge between their headquarters and their production plants if communication costs impede the access of...

"This book focuses on business process improvement, a key element of the most influential management movement since the 1980s, and how process improvement affects organizational knowledge sharing"--Provided by publisher.

In the new millennium, the competence of most organizations will depend on innovative deployment of new technologies for effectively managing knowledge networks for organizational performance. Many such "virtual" organizations using information and knowledge as their fundamental bases are...