Since the 1950s our modern society has been in a stage of transformation. The grounds of economic action have been changed due to radical technological transformation in microelectronics, biotechnology, and the development of new manufacturing as well as socio-cultural changes. (...)

Computer-mediated knowledge transfer has been at the forefront in consultancy research. The underlying idea is that individual knowledge can be externalized into disembodied symbols and codes, which can then be disseminated and accessed electronically within and across organizations. Although...