This article returns to a theme addressed in Vol. 8(1) October 2002: knowledge management and the problem of managing tacit knowledge. The article is primarily a review and analysis of the literature associated with the management of knowledge. In particular, it focuses on the works of a group...

The term knowledge management (KM) first came to prominence in the late 1990s. Although initially dismissed as a fad, KM continues to be featured in articles concerning business productivity and innovation. And yet, clear-cut examples that demonstrate the success of KM are few and far between. A...

This paper explores Knowledge Management (KM) practices for use with portal technologies in Non-Governmental Organizations (NGOs). The aim is to help NGOs become true Civil Society Organizations (CSOs). In order to deal with more donors (at the top) and more beneficiaries (at the bottom), NGOs...

This book draws on the experience of people who have worked with CoPs and presents their combined wisdom in a form that is accessible to a wide audience. CoPs are examined from a practica view. The book also examines the benefits that CoPs can bring to an organization, provides a number of case...

Knowledge Management (KM) is a field that has attracted much attention both in academic and practitioner circles. Most KM projects appear to be primarily concerned with knowledge that can be quantified and can be captured, codified and stored - an approach more deserving of the label Information...

As commercial organisations face up to modern pressures to downsize and outsource they have begun to realise that they have lost knowledge as people leave and take with them what they know. This knowledge is increasingly being recognised as an important resource and organisations are now taking...