Is it possible that less developed societies may learn and profit from the stories and lessons of the developed economies? This paper explores the feasibility of doing so through the use of benchmarking and good practices of knowledge management policies for development. In the era of the...

Is it possible that less developed societies may learn and profit from the stories and lessons of the developed economies? This paper explores the feasibility of doing so through the use of benchmarking and good practices of knowledge management policies for development. In the era of the...

The organisation of knowledge for exploitation and re-use in the modern enterprise is often a most perplexing challenge. The entire knowledge management life-cycle (for example - create, capture, organize, store, search, and transfer) is impacted by the organisation of intellectual capital into...

The knowledge management literature suggests that an organization’s knowledge ecosystem is comprised of strategic situations in which the individual behaviors of its knowledge workers show potential conflicts with what would be optimal for the organization. This paper aims to explore how such...

This case study is a review of knowledge management practices at Tata Consultancy Services – an increasingly global IT consulting firm headquartered in Mumbai – which has enabled it to meet ambitious growth targets over the past 5 years. The case also narrates some of the continuing...

The knowledge management literature suggests that an organization’s knowledge ecosystem is comprised of strategic situations in which the individual behaviors of its knowledge workers show potential conflicts with what would be optimal for the organization. This paper aims to explore how such...