While the normative logic for forming technology outsourcing alliances is that such alliances allow outsourcing firms to specialize deeper in their domain of core competence without being distracted by non-core activities, recent empirical studies have reported the puzzling phenomenon of some...

The black-box model of software development outsourcing is prevalent and usually works well. The assumption embedded in this approach is that the vendor can successfully solve a client organization's business problem without either organization having to deeply understand each others' domains....