The coordination of effort within and among different expert groups is a central feature of contemporary organizations. Within the existing literature, however, a dichotomy has emerged in our understanding of the role played by codification in coordinating expert groups. One strand of literature...

The sharing of knowledge between a firm and its internal or external service suppliers has become an important element of contemporary sourcing arrangements. Moreover, the knowledge based view (KBV) has long suggested that due to stronger cognitive links within firms, internal compared to...

The offshore outsourcing of information technologies (IT) started in the 1990s, following the outsourcing trend in manufacturing industries. In particular, the recent trend has been characterized by offshoring of various IT processes and services to external contractors at offshore locations....