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Work behaviour
Beziehungsmarketing
17
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International journal of business and economics
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International journal of hospitality management
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Tourism management : research, policies, practice
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ECONIS (ZBW)
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Employee performance outcomes and burnout following the presentation-of-self in customer-service contexts
Prentice, Catherine
;
Chen, Po-ju
;
King, Brian
- In:
International journal of hospitality management
35
(
2013
),
pp. 225-236
Persistent link: https://www.econbiz.de/10010225793
Saved in:
2
To be a savior or a spectator?
Zhang, Xi-yue
;
Chen, Po-Ju
- In:
International journal of business and economics
16
(
2017
)
3
,
pp. 313-318
Persistent link: https://www.econbiz.de/10011973064
Saved in:
3
Managing customer citizenship behaviour : the moderating roles of employee responsiveness and organizational reassurance
Tung, Vincent Wing Sun
;
Chen, Po-Ju
;
Schuckert, Markus
- In:
Tourism management : research, policies, practice
59
(
2017
),
pp. 23-35
Persistent link: https://www.econbiz.de/10011642550
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