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Attitudinal dimensions of professionalism and service quality efficacy of frontline employees in hotels
Lee, Kyoung-Joo - In: International journal of hospitality management 41 (2014), pp. 140-148
Persistent link: https://www.econbiz.de/10010403056
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Understanding innovative Information Systems (IS) use of frontline employees in hotels : proactivity, psychological empowerment, self-learning, and service quality efficacy
Lee, Kyoung-Joo - In: Global business and finance review 25 (2020) 1, pp. 48-64
Persistent link: https://www.econbiz.de/10012208231
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Social skills as a moderator between R&D personnel’s knowledge sharing and job performance
Yun, Yang-Joong; Lee, Kyoung-Joo - In: Journal of managerial psychology 32 (2017) 5, pp. 387-400
Persistent link: https://www.econbiz.de/10011798376
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Sense of calling and career satisfaction of hotel frontline employees : mediation through knowledge sharing with organizational members
Lee, Kyoung-Joo - In: International journal of contemporary hospitality management 28 (2016) 2, pp. 346-365
Persistent link: https://www.econbiz.de/10011459840
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Effect of citizen incivility on self-sacrifice of public service motivation and turnover intention of street-level bureaucrats : mediating effect of emotional exhaustion
Lee, Kyoung-Joo; Youm, Jisun - In: Public performance & management review 47 (2024) 6, pp. 1376-1398
Persistent link: https://www.econbiz.de/10015184969