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~subject:"Work behaviour"
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Work behaviour
Gastgewerbe
43
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Consumer behaviour
37
Hotel industry
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Customer satisfaction
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Kundenzufriedenheit
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Tourismusforschung
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Okumus, Fevzi
8
Karatepe, Osman M.
4
Bai, Jing Yi
2
Chan, Eric S. W.
2
Chen, Po-Ju
2
Leong, Man Wai Aliana
2
Basinska, Beata A.
1
Chan, Wilco
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Chathoth, Prakash K.
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1
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1
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1
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1
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1
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Hua, Nan
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Madera, Juan
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Nosrati, Saeid
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Ozturk, Anastasia
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Prentice, Catherine
1
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Rozkwitalska, Małgorzata
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Song, Zibin
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International journal of hospitality management
5
International journal of business and economics
1
Journal of organizational change management
1
Service business
1
Tourism management : research, policies, practice
1
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ECONIS (ZBW)
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Employee performance outcomes and burnout following the presentation-of-self in customer-service contexts
Prentice, Catherine
;
Chen, Po-ju
;
King, Brian
- In:
International journal of hospitality management
35
(
2013
),
pp. 225-236
Persistent link: https://www.econbiz.de/10010225793
Saved in:
2
To be a savior or a spectator?
Zhang, Xi-yue
;
Chen, Po-Ju
- In:
International journal of business and economics
16
(
2017
)
3
,
pp. 313-318
Persistent link: https://www.econbiz.de/10011973064
Saved in:
3
Managing customer citizenship behaviour : the moderating roles of employee responsiveness and organizational reassurance
Tung, Vincent Wing Sun
;
Chen, Po-Ju
;
Schuckert, Markus
- In:
Tourism management : research, policies, practice
59
(
2017
),
pp. 23-35
Persistent link: https://www.econbiz.de/10011642550
Saved in:
4
The effect of servant leadership on hotel employees' behavioral consequences : work engagement versus job satisfaction
Ozturk, Anastasia
;
Karatepe, Osman M.
;
Okumus, Fevzi
- In:
International journal of hospitality management
97
(
2021
),
pp. 1-11
Persistent link: https://www.econbiz.de/10012820019
Saved in:
5
What drives employees' intentions to implement green practices in hotels? : the role of knowledge, awareness, concern and ecological behaviour
Chan, Eric S. W.
;
Hon, Alice H. Y.
;
Chan, Wilco
; …
- In:
International journal of hospitality management
40
(
2014
),
pp. 20-28
Persistent link: https://www.econbiz.de/10010388607
Saved in:
6
Can error management culture increase work engagement in hotels? : the moderating role of gender
Guchait, Priyanko
;
Zhao, Xinyuan
;
Madera, Juan
;
Hua, Nan
; …
- In:
Service business
12
(
2018
)
4
,
pp. 757-778
Persistent link: https://www.econbiz.de/10011919764
Saved in:
7
Situational and personal factors influencing hospitality employee engagement in value co-creation
Chathoth, Prakash K.
;
Harrington, Robert J.
;
Chan, Eric …
- In:
International journal of hospitality management
91
(
2020
),
pp. 1-10
Persistent link: https://www.econbiz.de/10012389800
Saved in:
8
The effects of relational and psychological capital on work engagement : the mediation of learning goal orientation
Rozkwitalska, Małgorzata
;
Basinska, Beata A.
;
Okumus, Fevzi
- In:
Journal of organizational change management
35
(
2022
)
3
,
pp. 616-629
Persistent link: https://www.econbiz.de/10013411745
Saved in:
9
Test of a serial mediation model of Machiavellian leadership among hospitality and tourism employees
Karatepe, Osman M.
;
Okumus, Fevzi
;
Nosrati, Saeid
; …
- In:
International journal of hospitality management
111
(
2023
),
pp. 1-9
Persistent link: https://www.econbiz.de/10014310904
Saved in:
10
AI disruption threat and employee outcomes : role of technology insecurity, thriving at work, and trait self-esteem
Leong, Man Wai Aliana
;
Bai, Jing Yi
;
Rasheed, Muhammad Imran
-
2025
Persistent link: https://www.econbiz.de/10015358855
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