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Emotional intelligence in front-line/back-office employee relationships

Kearney, Treasa; Walsh, Gianfranco; Barnett, Willy; … - In: The journal of services marketing 31 (2017) 2, pp. 185-199

Persistent link: https://www.econbiz.de/10011654735

A generational study of employees’ customer orientation : a motivational viewpoint in pandemic time

Mahmoud, Ali B.; Grigoriou, Nicholas; Fuxman, Leonora; … - In: Journal of strategic marketing 30 (2022) 8, pp. 746-763

Persistent link: https://www.econbiz.de/10013492888

Working around : job crafting in the context of public and professional accountability

Renkema, Hendrik; Broekhuis, Manda; Tims, Maria; Ahaus, Kees - In: Human relations : towards the integration of the social … 76 (2023) 9, pp. 1352-1381

Persistent link: https://www.econbiz.de/10014368815

Bolstering employee well-being through ability, motivation, opportunity-enhancing HRM practices : a moderating and mediating mechanism

Jamil, Maham; Ashraf, Ahsan Ali; Ahmed, Alia; Azhar, Sarah - In: Middle East journal of management : MEJM 12 (2025) 1, pp. 63-97

Persistent link: https://www.econbiz.de/10015326092

Employee perceptions of their work environment, work passion, and work intentions : a replication study using three samples

Peyton, Taylor; Zigarmi, Drea - In: Business research quarterly : BRQ 27 (2024) 2, pp. 121-143

This study contributes to the emerging literature on the employee work passion appraisal (EWPA) model, by replicating structural equation modeling across three samples (total n = 4,613). We examine passion for work as a mediator of employees' work environment characteristics and work intentions....

Persistent link: https://www.econbiz.de/10014500910

Willingness to share or not to share? : understanding the motivation mechanism of knowledge sharing for hospitality workforce

Hon, Alice H. Y.; Fung, Clare P. Y.; Senbeto, Dagnachew Leta - In: Journal of hospitality marketing & management 31 (2022) 1, pp. 77-96

Persistent link: https://www.econbiz.de/10012821049

Approaches to learning at work : investigating work motivation, perceived workload, and choice independence

Kyndt, Eva; Raes, Elisabeth; Dochy, Filip; Janssens, Els - In: Journal of career development 40 (2013) 4, pp. 271-291

Persistent link: https://www.econbiz.de/10009778583

Effect that influences the relationship between coworkers and the work satisfaction on a metal mechanic company

Garza Cienfuegos, Sandra Patricia de la; Saldaña … - In: Journal of finance and investment analysis 1 (2012) 4, pp. 67-72

between being in team of co-workers with a satisfactory working environment? Maslow (1991) said that motivation is constant …

Persistent link: https://www.econbiz.de/10009746074

Beyond deterrence : an expanded view of employee computer abuse

Willison, Robert; Warkentin, Merrill - In: Management information systems : mis quarterly 37 (2013) 1, pp. 1-20

Persistent link: https://www.econbiz.de/10009726261

Mood and self-efficacy : the moderation of hedonic and utilitarian motivation

Totawar, Abhishek Kumar; Nambudiri, Ranjeet - In: Human resource development review : HRD review 13 (2014) 3, pp. 314-335

Persistent link: https://www.econbiz.de/10010402127