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~subject:"Work behaviour"
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Work behaviour
Service quality
17
Dienstleistungsqualität
16
Arbeitsverhalten
15
Job satisfaction
15
Arbeitszufriedenheit
14
Customer satisfaction
14
Gastgewerbe
13
Hospital
13
Hospitality industry
13
Krankenhaus
13
Diversity Management
12
Diversity management
12
Kundenzufriedenheit
11
Betriebsklima
10
Corporate culture
10
Unternehmenskultur
10
Work climate
10
Organizational behaviour
9
Service recovery performance
9
Verhalten in Organisationen
9
Beschwerdemanagement
8
Complaint management
8
Diversity
8
Relationship marketing
8
Beziehungsmarketing
7
Consumer behaviour
7
Error management
7
Führungskräfte
7
Führungsstil
7
Human Resource Management
7
Leadership style
7
Managers
7
Personalmanagement
7
Arbeitsgruppe
6
Arbeitskräfte
6
Employee retention
6
Gerechtigkeit
6
Justice
6
Konsumentenverhalten
6
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Article
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English
15
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Guchait, Priyanko
12
Dawson, Mary
4
Do The Khoa
3
Gip, Huy
3
Madera, Juan M.
3
Wang, Xingyu
3
Neal, Jack A.
2
Pasamehmetoglu, Aysin
2
Abbott, JeAnna
1
Abbott, JéAnna Lanza
1
Achyldurdyyeva, Jennet
1
Back, Ki-Joon
1
Busch, Kristin
1
Cunningham, Christopher J. L.
1
Currie, Richard A.
1
Fernando Garcia, R. L.
1
Guzzo, Renata Fernandes
1
Hua, Nan
1
Hwang, Yoo Hee
1
Lee, Juseob
1
Lei, Puiwa
1
Lei, Puwei
1
Madera, Juan
1
Namasivayam, Karthik
1
Okumus, Fevzi
1
Paşamehmetoğlu, Aysin
1
Paşamehmetoğlu, Ayşın
1
Russen, Michelle
1
Shoemaker, Stowe
1
Tracey, J. B.
1
Wen, Xueqi
1
Zhao, Xinyuan
1
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International journal of hospitality management
5
International journal of contemporary hospitality management
4
Journal of hospitality & tourism research : JHTR ; the professional journal of the Council on Hotel, Restaurant, and Institutional Education
2
The service industries journal
2
Journal of service theory and practice : JSTP
1
Service business
1
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ECONIS (ZBW)
15
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1
Hospitality employees' affective experience of shame, self-efficacy beliefs and job behaviors : the alleviating role of error tolerance
Wang, Xingyu
;
Guchait, Priyanko
;
Do The Khoa
; …
- In:
International journal of hospitality management
102
(
2022
),
pp. 1-11
Persistent link: https://www.econbiz.de/10013185213
Saved in:
2
Psychological diversity climate : justice, racioethnic minority status and job satisfactio
Madera, Juan M.
;
Dawson, Mary
;
Guchait, Priyanko
- In:
International journal of contemporary hospitality management
28
(
2016
)
11
,
pp. 2514-2532
Persistent link: https://www.econbiz.de/10011641556
Saved in:
3
The hospitality culture scale : a measure organizational culture and personal attributes
Dawson, Mary
;
Abbott, JeAnna
;
Shoemaker, Stowe
- In:
International journal of hospitality management
30
(
2011
)
2
,
pp. 290-300
Persistent link: https://www.econbiz.de/10008908392
Saved in:
4
Why investing in diversity management matters : organizational attraction and person-organization fit
Madera, Juan M.
;
Dawson, Mary
;
Neal, Jack A.
- In:
Journal of hospitality & tourism research : JHTR ; the …
42
(
2018
)
6
,
pp. 931-959
Persistent link: https://www.econbiz.de/10011917481
Saved in:
5
Breaking a communication barrier : the effect of visual aids in food preparation on job attitudes and performance
Madera, Juan M.
;
Dawson, Mary
;
Neal, Jack A.
;
Busch, Kristin
- In:
Journal of hospitality & tourism research : JHTR ; the …
37
(
2013
)
2
,
pp. 262-280
Persistent link: https://www.econbiz.de/10009779912
Saved in:
6
The influence of leader empowering behaviors and employee psychological empowerment on customer satisfaction
Namasivayam, Karthik
;
Guchait, Priyanko
;
Lei, Puiwa
- In:
International journal of contemporary hospitality management
26
(
2014
)
1
,
pp. 69-84
Persistent link: https://www.econbiz.de/10010249714
Saved in:
7
Can error management culture increase work engagement in hotels? : the moderating role of gender
Guchait, Priyanko
;
Zhao, Xinyuan
;
Madera, Juan
;
Hua, Nan
; …
- In:
Service business
12
(
2018
)
4
,
pp. 757-778
Persistent link: https://www.econbiz.de/10011919764
Saved in:
8
Three country study : impact of support on employee attitudes
Guchait, Priyanko
;
Back, Ki-Joon
- In:
The service industries journal
36
(
2016
)
7/8
,
pp. 299-318
Persistent link: https://www.econbiz.de/10011564142
Saved in:
9
The moderating effect of supervisor and coworker support for error management on service recovery performance and helping behaviors
Pasamehmetoglu, Aysin
;
Guchait, Priyanko
;
Tracey, J. B.
; …
- In:
Journal of service theory and practice : JSTP
27
(
2017
)
1
,
pp. 2-22
Persistent link: https://www.econbiz.de/10011601103
Saved in:
10
When observers of customer incivility revisit the restaurant : roles of relationship closeness and norms
Hwang, Yoo Hee
;
Wang, Xingyu
;
Guchait, Priyanko
- In:
International journal of contemporary hospitality management
34
(
2022
)
11
,
pp. 4227-4244
Persistent link: https://www.econbiz.de/10013413354
Saved in:
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