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~subject:"Work behaviour"
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Work behaviour
Dienstleistungsqualität
6
Service quality
6
Arbeitsverhalten
4
Beschwerdemanagement
4
Complaint management
4
Hotel industry
4
Hotellerie
4
Polychronicity
4
Service recovery performance
4
Arbeitskräfte
3
Arbeitszufriedenheit
3
Beziehungsmarketing
3
Customer satisfaction
3
Job satisfaction
3
Kundenzufriedenheit
3
Malaysia
3
Relationship marketing
3
Tourism employees
3
Tourismusberufe
3
Workforce
3
Arbeitsleistung
2
Big event
2
Dienstleistungsmanagement
2
Dienstleistungssektor
2
Festival
2
Frontline employees
2
Gender
2
Geschlecht
2
Großveranstaltung
2
Hotel management
2
Intrinsic motivation
2
Job performance
2
Leistungsmotivation
2
Motivation
2
Personality psychology
2
Persönlichkeitspsychologie
2
Role overload
2
Salespeople
2
Service industry
2
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English
4
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Daskin, Mustafa
4
Arasli, Huseyin
2
Kasim, Azilah
1
Saydam, Serdar
1
Surucu, Ozlem Altunoz
1
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Asia-Pacific journal of business administration
1
EuroMed journal of business
1
International journal of management practice : IJMP
1
Journal of management research
1
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ECONIS (ZBW)
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1
Linking polychronicity to hotel frontline employees' job outcomes : do control variables make a difference
Daskin, Mustafa
- In:
EuroMed journal of business
11
(
2016
)
2
,
pp. 162-180
Persistent link: https://www.econbiz.de/10011591647
Saved in:
2
The critical antecedents to organizational citizenship behaviors : empirical evidences from North Cyprus service industry
Daskin, Mustafa
;
Saydam, Serdar
;
Arasli, Huseyin
- In:
Journal of management research
5
(
2013
)
2
,
pp. 205-239
Persistent link: https://www.econbiz.de/10009727588
Saved in:
3
The impact of management commitment to service quality, intrinsic motivation and nepotism on front-line employees' affective work outcomes
Daskin, Mustafa
;
Arasli, Huseyin
;
Kasim, Azilah
- In:
International journal of management practice : IJMP
8
(
2015
)
4
,
pp. 269-295
Persistent link: https://www.econbiz.de/10011477582
Saved in:
4
The role of polychronicity and intrinsic motivation as personality traits on frontline employees' job outcomes : an empirical study from Malaysia
Daskin, Mustafa
;
Surucu, Ozlem Altunoz
- In:
Asia-Pacific journal of business administration
8
(
2016
)
2
,
pp. 177-196
Persistent link: https://www.econbiz.de/10011552972
Saved in:
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