Narrow search
Showing 1 - 8 of 8
Cover Image
Relational resources for promoting restaurant employees' thriving at work
Kim, Haemi; Im, Jinyoung; Shin, Yeon Ho - In: International journal of contemporary hospitality management 35 (2023) 10, pp. 3434-3452
Persistent link: https://www.econbiz.de/10014334316
Cover Image
Hotel employees' workplace inclusion and its outcomes : focusing on the relational aspect of work environment
Kim, Haemi; Im, Jinyoung; Shin, Yeon Ho; Aminifar, Aida - In: International journal of hospitality management 126 (2025), pp. 1-11
Persistent link: https://www.econbiz.de/10015359599
Cover Image
Exploring antecedents and consequences of job crafting
Kim, Haemi; Im, Jinyoung; Qu, Hailin - In: International journal of hospitality management 75 (2018), pp. 18-26
Persistent link: https://www.econbiz.de/10011944867
Cover Image
Explaining why employee-customer orientation influences customers' perceptions of the service encounter
Gazzoli, Gabriel; Hancer, Murat; Kim, Peter Beomcheol - In: Journal of service management 24 (2013) 4, pp. 382-400
Persistent link: https://www.econbiz.de/10009790197
Cover Image
Employee empowerment and customer orientation : effects on workers' attitudes in restaurant organizations
Gazzoli, Gabriel; Hancer, Murat; Park, Yumi - In: International journal of hospitality & tourism … 13 (2012) 1, pp. 1-25
Persistent link: https://www.econbiz.de/10009512705
Cover Image
"Do your internal branding efforts measure up?" : consumers' response to brand supporting behaviors of hospitality employees
Erkmen, Ezgi; Hancer, Murat - In: International journal of contemporary hospitality management 27 (2015) 5, pp. 878-895
Persistent link: https://www.econbiz.de/10011408127
Cover Image
Linking brand commitment and brand citizenship behaviors of of airline employees : "the role of trust"
Erkmen, Ezgi; Hancer, Murat - In: Journal of air transport management 42 (2015), pp. 47-54
Persistent link: https://www.econbiz.de/10010481786
Cover Image
Reducing hotel employee turnover intention by promoting pride in job and meaning of work : A cross-cultural perspective
Le, Linh Ha; Hancer, Murat; Chaulagain, Suja; Pham Phuong - In: International journal of hospitality management 109 (2023), pp. 1-10
Persistent link: https://www.econbiz.de/10014282501