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The role of staffing and orientation practices in predicting service-oriented organizational citizenship behavior
Nasurdin, Aizzat Mohd; Noor Hazlina Ahmad; Ling, Tan Cheng - In: Asian Academy of Management journal : AAMJ 21 (2016) 2, pp. 27-51
Persistent link: https://www.econbiz.de/10011665296
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Cultivating service-oriented citizenship behavior among hotel employees : the instrumental roles of training and compensation
Nasurdin, Aizzat Mohd.; Noor Hazlina Ahmad; Ling, Tan Cheng - In: Service business 9 (2015) 2, pp. 343-360
Persistent link: https://www.econbiz.de/10011384273
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Adaptive selling behaviour : a study among salesperson in pharmaceutical industry
Wong, Kok Leong; Ling, Tan Cheng - In: Asian Academy of Management journal : AAMJ 23 (2018) 1, pp. 1-22
Persistent link: https://www.econbiz.de/10012065125
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Supervisor support and work engagement of hotel employees in Malaysia : is it different for men and women?
Suan, Choo Ling; Nasurdin, Aizzat Mohd - In: Gender in management : an international journal 31 (2016) 1, pp. 2-18
Persistent link: https://www.econbiz.de/10011546200