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What's wrong with different empowerment? : the effect of differentiated empowering leadership on employee proactive service
Dong, Yanan; Zhao, Xinyuan; Yuan, Yuan; Dong, Huijuan; … - In: Journal of hospitality & tourism research : JHTR ; the … 47 (2023) 7, pp. 1187-1214
Persistent link: https://www.econbiz.de/10014366188
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Employees' critical thinking, leaders' inspirational motivation, and voice behavior : the mediating role of voice efficacy
Jiang, Jing; Gao, Ang; Yang, Baiyin - In: Journal of personnel psychology 17 (2018) 1, pp. 33-41
Persistent link: https://www.econbiz.de/10011901204
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LMX differentiation and voice behavior : a resource-conservation framework
Dong, Yanan; Jiang, Jing; Rong, Yan; Yang, Baiyin - In: Journal of leadership & organizational studies : JLOS 27 (2020) 3, pp. 307-322
Persistent link: https://www.econbiz.de/10012260851
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Employees' proactive customer service performance in hospitality : impacts of customer mistreatment and team performance pressure
Jiang, Jing; Yuan, Yuan; Dong, Yanan; Dong, Huijuan - In: Tourism review 78 (2023) 6, pp. 1414-1432
Persistent link: https://www.econbiz.de/10014511717
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The impacts of internet monitoring on employees’ cyberloafing and organizational citizenship behavior : a longitudinal field quasi-experiment
Jiang, Hemin; Siponen, Mikko; Jiang, Zhenhui; Tsohou, … - In: Information systems research : ISR 35 (2024) 3, pp. 1175-1194
Persistent link: https://www.econbiz.de/10015192747