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When leader's workaholism meets the dark triad : understanding employee zero-sum mindset and resilience in relation to retention
Jin, Dan - In: Journal of hospitality marketing & management 33 (2024) 5, pp. 649-677
Persistent link: https://www.econbiz.de/10014564206
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Workplace incivility in restaurants : who's the real victim? : employee deviance and customer reciprocity
Jin, Dan; Kim, Kawon Kathy; DiPietro, Robin B. - In: International journal of hospitality management 86 (2020), pp. 1-10
Persistent link: https://www.econbiz.de/10012241505