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Work behaviour
Arbeitszufriedenheit
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Job satisfaction
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Arbeitsmobilität
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Emotion
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Employee retention
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Labour mobility
2
Mitarbeiterbindung
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Arbeitsbedingung
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Arbeitspsychologie
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Arbeitsverhalten
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Arbeitsweise
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Burnout
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Competence
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Crisis management--United States.
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Customer service
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Federalism
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Föderalismus
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Führungspersönlichkeit
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Kompetenz
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Kundenservice
1
Leadership personality
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Leistungsmotivation
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Organizational psychology
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Public service employment--United States--Psychological aspects.
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Public services
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Stress
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Turnover
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U.S Federal Government
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Verwaltung
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Work motivation
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Work stress
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environment
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future job
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intent
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organization
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political environment
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turnover intent
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International journal of selection and assessment
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If you are emotionally intelligent : the effects of customer-related social stressors on counterproductive work behavior for front-line service employees
Zhang, Ran
;
Redfern, Kylie
;
Newman, Meredith A.
; …
- In:
International journal of selection and assessment
24
(
2016
)
3
,
pp. 260-271
Persistent link: https://www.econbiz.de/10011625496
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