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The relationship between workplace spirituality and hospitality supervisors’ work attitudes : a self-determination theory perspective
Gatling, Anthony; Kim, Jungsun; Milliman, John - In: International journal of contemporary hospitality management 28 (2016) 3, pp. 471-489
Persistent link: https://www.econbiz.de/10011577904
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Effects of CSR on affective organizational commitment via organizational justice and organization-based self-esteem
Kim, Jungsun; Milliman, John F.; Lucas, Anthony F. - In: International journal of hospitality management 92 (2021), pp. 1-8
Persistent link: https://www.econbiz.de/10012425040
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Effects of internal and external CSR on supportive and harmful employee attitudes
Kim, Jungsun; Milliman, John F.; Lucas, Anthony F. - In: The Cornell hospitality quarterly 64 (2023) 1, pp. 104-121
Persistent link: https://www.econbiz.de/10014229654
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An emotional labor perspective on the relationship between customer orientation and job satisfaction
Lee, JungHoon; Ok, Chihyung; Hwang, Jinsoo - In: International journal of hospitality management 54 (2016), pp. 139-150
Persistent link: https://www.econbiz.de/10011474071
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The effects of mentoring on role stress, job attitude, and turnover intention in the hotel industry
Kim, Seongseop; Im, Jaemoon; Hwang, Jinsoo - In: International journal of hospitality management 48 (2015), pp. 68-82
Persistent link: https://www.econbiz.de/10011341600
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I know you, you know me : the effects of customer empathy and employee self-disclosure on customer citizenship behavior
Kim, Misun; Jang, Jichul - In: Journal of service theory and practice 33 (2023) 1, pp. 23-45
Persistent link: https://www.econbiz.de/10014301936
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Feeling empowered and doing good? : a psychological mechanism of empowerment, self-esteem, perceived trust, and OCBs
Ma, Emily; Zhang, Yun; Xu, Feng Zeng; Wang, Danni; Kim, … - In: Tourism management : research, policies, practice 87 (2021), pp. 1-12
Persistent link: https://www.econbiz.de/10012648368