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~subject:"Work climate"
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Work climate
Service quality
19
Dienstleistungsqualität
18
Arbeitsverhalten
14
Customer satisfaction
14
Job satisfaction
14
Work behaviour
14
Arbeitszufriedenheit
13
Gastgewerbe
12
Hospitality industry
12
Hospital
11
Krankenhaus
11
Kundenzufriedenheit
11
Service recovery performance
10
Beschwerdemanagement
9
Complaint management
9
Betriebsklima
8
Error management
8
Human Resource Management
8
Organizational behaviour
8
Personalmanagement
8
Relationship marketing
8
Verhalten in Organisationen
8
Beziehungsmarketing
7
Corporate culture
7
Unternehmenskultur
7
Consumer behaviour
6
Employee retention
6
Human resource management
6
Mitarbeiterbindung
6
Dienstleistungssektor
5
Emotion
5
Führungsstil
5
Gerechtigkeit
5
Hotel industry
5
Hotel, Restaurant, and Institutional Management
5
Hotellerie
5
Justice
5
Knowledge management
5
Konsumentenverhalten
5
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Undetermined
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Free
2
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Article
8
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8
Aufsatz in Zeitschrift
8
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English
8
Author
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Guchait, Priyanko
8
Dawson, Mary
3
Madera, Juan
2
Madera, Juan M.
2
Pasamehmetoglu, Aysin
2
Paşamehmetoğlu, Ayşın
2
Cho, Seonghee
1
Cunningham, Christopher J. L.
1
Gip, Huy
1
Johanson, Misty M.
1
Lei, Puwei
1
Russen, Michelle
1
Tews, Michael J.
1
Tracey, J. B.
1
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Published in...
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International journal of hospitality management
3
International journal of contemporary hospitality management
2
Journal of service theory and practice : JSTP
2
The service industries journal
1
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ECONIS (ZBW)
8
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1
Perceived inclusion climate for leader diversity : conceptualization and scale development
Gip, Huy
;
Guchait, Priyanko
;
Madera, Juan M.
- In:
International journal of contemporary hospitality management
36
(
2024
)
13
,
pp. 77-96
Persistent link: https://www.econbiz.de/10015152960
Saved in:
2
Perceived supervisor and co-worker support for error management : impact on perceived psychological safety and service recovery performance
Guchait, Priyanko
;
Paşamehmetoğlu, Ayşın
;
Dawson, Mary
- In:
International journal of hospitality management
41
(
2014
),
pp. 28-37
Persistent link: https://www.econbiz.de/10010403128
Saved in:
3
Employees intent to leave : a comparison of determinants of intent to leave versus intent to stay
Cho, Seonghee
;
Johanson, Misty M.
;
Guchait, Priyanko
- In:
International journal of hospitality management
28
(
2009
)
3
,
pp. 374-381
Persistent link: https://www.econbiz.de/10003855813
Saved in:
4
Error management culture : impact on cohesion, stress, and turnover intentions
Guchait, Priyanko
;
Paşamehmetoğlu, Ayşın
;
Madera, Juan
- In:
The service industries journal
36
(
2016
)
3/4
,
pp. 124-141
Persistent link: https://www.econbiz.de/10011564530
Saved in:
5
The moderating effect of supervisor and coworker support for error management on service recovery performance and helping behaviors
Pasamehmetoglu, Aysin
;
Guchait, Priyanko
;
Tracey, J. B.
; …
- In:
Journal of service theory and practice : JSTP
27
(
2017
)
1
,
pp. 2-22
Persistent link: https://www.econbiz.de/10011601103
Saved in:
6
Psychological diversity climate : justice, racioethnic minority status and job satisfactio
Madera, Juan M.
;
Dawson, Mary
;
Guchait, Priyanko
- In:
International journal of contemporary hospitality management
28
(
2016
)
11
,
pp. 2514-2532
Persistent link: https://www.econbiz.de/10011641556
Saved in:
7
Learning in the service environment : the influence of diversity climate
Guchait, Priyanko
;
Madera, Juan
;
Dawson, Mary
- In:
Journal of service theory and practice : JSTP
26
(
2016
)
4
,
pp. 448-470
Persistent link: https://www.econbiz.de/10011588807
Saved in:
8
Coworker support in a sexual harassment climate : a conservation of resources perspective
Russen, Michelle
;
Pasamehmetoglu, Aysin
;
Guchait, Priyanko
- In:
International journal of hospitality management
119
(
2024
),
pp. 1-8
Persistent link: https://www.econbiz.de/10015070750
Saved in:
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