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Empowering leadership and the influence of a humorous work climate on service employees' creativity and innovative behaviour in frontline service jobs
Slåtten, Terje; Svensson, Göran; Sværi, Sander - In: International journal of quality and service sciences 3 (2011) 3, pp. 267-284
Persistent link: https://www.econbiz.de/10009405150
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Enabling relationship learning in intra-firm professional service teams
Slåtten, Terje; Lien, Gudbrand; Fredheim, Arne; … - In: Total quality management & business excellence : an … 28 (2017) 9, pp. 946-958
Persistent link: https://www.econbiz.de/10011778022
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Frontline nurses' appraisal of organizational attractiveness and the role of management support, interdepartmental collaboration climate and service quality of care
Slåtten, Terje; Lien, Gudbrand - In: International journal of quality and service sciences 14 (2022) 2, pp. 197-216
Persistent link: https://www.econbiz.de/10013330610