Rabiul, Md Karim; Shamsudin, Faridahwati Mohd; Yean, Tan Fee - In: Journal of Hospitality and Tourism Insights 6 (2022) 2, pp. 425-446
Purpose This study examines the mediation effects of leaders' communication competency in the link between leadership styles (i.e. servant and transactional leadership) and employees' work engagement. Design/methodology/approach Cross-sectional survey data from 392 employees in 33 hotels in...
