A good deal of research has demonstrated how public service motivation (PSM) facilitates desirable organizational attitudes and behaviors such as job satisfaction, organizational commitment, and work effort. Other research has demonstrated that PSM predicts higher levels of social capital and...

This paper examines how public management reforms that foster market values (through performance measurement, financial incentives and contracting out) crowd-out the public service motivation of employees. The flaws of the market model in practice means that it encourages opportunistic behavior,...

This article draws on a sample of state government health and human service managers to develop and test a model of work motivation. We examine the effect of individual attributes, job characteristics, and organizational variables on three aspects of work motivation: job satisfaction,...