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Bringing meaning to the sales job : the effect of ethical climate and customer demandingness
Jaramillo, Fernando; Mulki, Jay P.; Boles, James S. - In: Journal of business research : JBR 66 (2013) 11, pp. 2301-2307
Persistent link: https://www.econbiz.de/10009789008
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Effect of ethical climate on turnover intention : linking attitudinal- and stress theory
Mulki, Jay P.; Jaramillo, Jorge F.; Locander, William B. - In: Journal of business ethics : JOBE 78 (2008) 4, pp. 559-574
Persistent link: https://www.econbiz.de/10003676115
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Reluctant employees and felt stress : the moderating impact of manager decisiveness
Mulki, Jay P.; Jaramillo, Fernando; Malhotra, Shavin; … - In: Journal of business research : JBR 65 (2012) 1, pp. 77-83
Persistent link: https://www.econbiz.de/10009549712
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Workplace stressors, job attitude, and job behaviors : is interpersonal conflict the missing link?
Jaramillo, Fernando; Mulki, Jay P.; Boles, James S. - In: The journal of personal selling & sales management : JPSSM 31 (2011) 3, pp. 339-356
Persistent link: https://www.econbiz.de/10009270829
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Regulation of emotions, interpersonal conflict, and job performance for salespeople
Mulki, Jay P.; Jaramillo, Fernando; Goad, Emily A.; … - In: Journal of business research : JBR 68 (2015) 3, pp. 623-630
Persistent link: https://www.econbiz.de/10010496161
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Customer-directed extra-role performance and emotional understanding : effects on customer conflict, felt stress, job performance and turnover intentions
Mulki, Jay P.; Wilkinson, John W. - In: Australasian marketing journal 25 (2017) 3, pp. 206-214
Persistent link: https://www.econbiz.de/10011792002