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Customer-oriented front-line employees' voice behaviours in the hospitality industry : a comprehensive literature review
Memon, Khalid Rasheed; Ghani, Bilqees; Han, Heesup - In: Journal of hospitality and tourism insights 8 (2025) 2, pp. 572-611
Persistent link: https://www.econbiz.de/10015271925
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The relationship between performance appraisal system and employees' voice behavior through the mediation-moderation mechanism
Memon, Khalid Rasheed; Ghani, Bilqees - In: South Asian journal of business studies 12 (2023) 2, pp. 220-241
Persistent link: https://www.econbiz.de/10014305537
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Effects of performance appraisal on employees' extra-role behaviors and turnover intentions : a parallel mediation model
Ghani, Bilqees; Malik, Muhammad Abdur Rahman; Memon, … - In: Personnel review 53 (2024) 9, pp. 2413-2441
Persistent link: https://www.econbiz.de/10015198315