The goal of this research is to understand, if emotional labour is part of atypical service professions like service engineering. The protagonists of this study are service engineers, their employing organisations and customers (service triad). We are interested in the following questions: How...

The article examines the drivers of migrant atypical employment in the manufacturing sector of the Emilia-Romagna region. By drawing on administrative data based on mandatory communications we document that, even in an industry characterized by high quality of productions and occupations,...

The purpose of this article is to examine the effects of working conditions in part-time and casual work on worker stress and the consequences for their workplaces. Data were collected through interviews with occupational health and safety representatives, and focus groups and interviews with...

Work and employment around the globe change continuously, but there are potentially more rapid and fundamental transformations ahead as new technologies can have major impact on what jobs will exist in the future, how people will work and how the global division of labor will evolve. This...

The development of Internet technology (IT) at the end of the 20th century and its integration into the business sector has led to the emergence of digital labour platforms that provoke a reorganization of work arrangements by matching the demand and supply of goods and services, known as the...

The first wave of the COVID-19 pandemic, which peaked in 2020, and the unprecedented demand for home delivery services have led to the growth of platform work in many countries all over the world. The article analyses the situation of platform workers in the Lithuania's labour market in the...

Using linked employer-employee data for Finland we examine associations between job design and ten measures of worker wellbeing. In accordance with Karasek's (1979) model we find positive correlations between many aspects of worker wellbeing and job control. However, contrary to the model, job...

We explore the extent to which the current technological trend, dubbed Industry 4.0, might increase forms of control inside organisations, by focussing on pivotal firms in the so-called Italian Motor Valley currently embracing its adoption. We find that Industry 4.0 technologies open up great...