Purpose Micro and small enterprises (MSE) play a critical role in the Swiss economy but had no meaningfully adopted working from home (WFH) policy before the COVID-19 crisis. The timing of the study’s data collection allowed a unique assessment of Swiss MSEs’ adoption of WFH enabled by the...

This study explores how the adoption of digital technologies has influenced working from home (WFH) practices and the use of communication tools during disruptive times. Focusing on micro and small enterprises (MSEs), this pooled cross section research includes three survey investigations. The...