A framework for understanding both bad public sector performance and good through surveys of public officals - and for presenting the results to policymakers in a format that leads to more informed choices about public sector reform

To perform well, public officials must be confident enough about the future, to be able to see a relationship between their efforts, and an eventual outcome. Their expectations are shaped by their institutional environment. If the rules are not credible, or are unlikely to be enforced, of if...

This paper has four objectives: 1. To offer an analysis of public administration reform experiences in a set of countries chosen to illustrate the range and depth of recent administrative change. 2. To pick out from this analysis those variables that seem particularly relevant to the current...

There is a vast body of literature on performance-related pay (PRP), with strongly held views from opponents and proponents. This study reviews this literature, disaggregating the available evidence by the different public sector contexts, particularly the different types of public sector jobs,...