Section 1. Asia and Oceania -- Section 2. Africa and the Middle East -- Section 3. The Americas -- Section 4. Central and Eastern Europe, Russia, and the former Soviet Union -- Section 5. Western Europe -- Section 6. Emerging markets.

This paper presents the results of a survey administered across seventeen countries that seeks to examine quality practices, priorities and performance. The participating countries were Argentina, Australia, Belgium, Brazil, China, Croatia, Denmark, Germany, Hungary, Ireland, Italy, Netherlands,...