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Global Delivery Models : The Role of Talent, Speed and Time Zones in the Global Outsourcing Industry

Manning, Stephan; Larsen, Marcus M.; Bharati, Pratyush - 2017

Global delivery models (GDMs) are transforming the global IT and business process outsourcing industry. GDMs are a new form of client-specific investment promoting services integration with clients by combining client proximity with time-zone spread for 24/7 service operations. We investigate...

Persistent link: https://www.econbiz.de/10014136833

International Labour Organization

Camilleri, Mark Anthony - 2021

The main aims of the International Labour Organization (ILO) are to promote rights at work, encourage decent employment opportunities, enhance social protection and strengthen dialogue on work-related issues [1]. The unique tripartite structure of the ILO gives an equal voice to workers,...

Persistent link: https://www.econbiz.de/10013226273

The Ambivalent Effect of Complexity on Firm Performance : A Study in the Global Service Provider Industry

Larsen, Marcus M. - 2018

Prior literature is ambivalent about whether organizational complexity has positive or negative effects on firm performance. Using rich data on global service providers, we explore this ambivalence by disentangling performance consequences of different types of organizational complexity. We show...

Persistent link: https://www.econbiz.de/10012928385

Mitigate, Tolerate or Relocate? Offshoring Challenges, Strategic Imperatives and Resource Constraints

Manning, Stephan - 2017

This paper examines key firm-level factors influencing initial strategic responses to offshoring implementation challenges. Comparative case findings indicate that firms are likely to try to mitigate challenges if they perceive to have control over their cause; if strategic objectives are diverse;...

Persistent link: https://www.econbiz.de/10014151843

Skill development in middle level occupations : the role of apprenticeship training

Lerman, Robert Irving - 2013

training for middle-level occupations. We begin by defining and describing middle-skills occupations, largely in terms of … complementarities. Third, we consider the evidence on the costs and effectiveness of apprenticeship training in several countries. The … final section highlights empirical and policy research results concerning the advantages of apprenticeship training for …

Persistent link: https://www.econbiz.de/10009755595

Determinants of Productivity Per Employee : An Empirical Estimation Using Panel Data

Belorgey, Nicolas; Lecat, Rémy; Maury, Tristan‐Pierre - 2010

Two different approaches are used in this article to study productivity per employee: the determinants of its growth rate in the 1990s are first examined, and then the determinants of its level, using a more structural approach. ICT are shown to have a positive and significant effect on both...

Persistent link: https://www.econbiz.de/10014188048

The Effects of Human Capital on Convergence and Productivity Growth : An International Dynamic Panel Analysis

Jun, Sangjoon - 2017

This paper examines the relationship among human capital, total factor productivity growth and convergence using international panel data on macroeconomic indicators and educational attainment. It explicitly allows for the heterogeneity in technology growth across countries by use of the...

Persistent link: https://www.econbiz.de/10012942558

Workers' skill level and information technology : evidence from German service firms

Falk, Martin; Seim, Katja - 1999

This paper analyses the link between human capitaland information technology(IT ) in the service production process. The analysis is based on 1994 cross-sectional data for 1929 German. Firms drawn from the first wave of the Mannheim Service Innovation Panel (MIP-S). Factor demand functions are...

Persistent link: https://www.econbiz.de/10011442453

General Education, Vocational Education, and Wage Growth over the Lifecycle

Weber, Sylvain; Falter, Jean-Marc - 2011

nonsignificant. Regarding education types, individuals with apprenticeship training constitute a special group. Their returns to …

Persistent link: https://www.econbiz.de/10014198570

Staff, Functions, and Staff Costs at Central Banks : An International Comparison with a Labor-Demand Model

Galán, Jorge E. - 2012

During the period 2000-2004 central banks sustained a generalized reduction in their staff, which was accompanied, in most cases, with significant increases in staff costs. This could obey to an enhanced interest of central banks in focusing on their core functions. In fact, central banks have...

Persistent link: https://www.econbiz.de/10013116324