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Digital marketing and geopolitical uncertainty in banking portfolio management : evidence for China commercial banks
Ntasis, Lazaros; Kountzakis, Christos E.; Koronios, … - In: Developing digital marketing : relationship perspectives, (pp. 65-73). 2021
Persistent link: https://www.econbiz.de/10012585702
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The rise of customer-oriented banking : electronic markets are paving the way for change in the financial industry
Alt, Rainer; Puschmann, Thomas - In: Electronic markets : the international journal on … 22 (2012) 4, pp. 203-215
Persistent link: https://www.econbiz.de/10009680787
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Bankenmarkt im Wandel : Qualifizierungsstrategien für Volksbanken und Raiffeisenbanken
Landmesser, Martin L. (ed.); Simon, Joachim (contributor) - 1999 - 1. Aufl.
Persistent link: https://www.econbiz.de/10001421080
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Developing a global CRM strategy
Shumanov, Michael; Ewing, Michael - In: Emergent strategies for e-business processes, services, …, (pp. 77-90). 2009
Persistent link: https://www.econbiz.de/10003950307
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Drivers of trust in relational service exchange : understanding the importance of cross-cultural differences
Schumann, Jan Hendrik; Wangenheim, Florian von; … - In: Journal of service research : JSR 13 (2010) 4, pp. 453-468
Persistent link: https://www.econbiz.de/10008736062
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Bankenwettbewerb und Kreditzyklen
Gericke, Pierre-André - 2010
Persistent link: https://www.econbiz.de/10008823280
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Performing a strategy's world : how redesigning customers made relationship banking possible
Vargha, Zsuzsanna - In: Long range planning : LRP ; international journal of … 51 (2018) 3, pp. 480-494
Persistent link: https://www.econbiz.de/10011932119
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How does relationship quality sustain the rich world's poorest businesses?
Hani, Umme; Akter, Shahriar; Wickramasinghe, Ananda; … - In: Journal of business research : JBR 133 (2021), pp. 297-308
Persistent link: https://www.econbiz.de/10012590298
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Employees outlook regarding quality and CMR link for enriched competitive strategy
Baporikar, Neeta - In: International journal of sustainable economies … 9 (2020) 2, pp. 27-47
Persistent link: https://www.econbiz.de/10012656938
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The Rise of Customer-Oriented Banking – Electronic Markets are Paving the Way
Alt, Rainer - 2014
The banking industry has been a pioneer in adopting electronic markets with exchanges, clearinghouses, and multilateral … customer-orientation in the financial industry. A large variety of banking IT innovations has emerged and illustrates that …-position themselves. Building on these developments on the one hand and existing electronic market infrastructures in the banking industry …
Persistent link: https://www.econbiz.de/10013045771