Performance measures of a multi-echelon Supply Chain (SC) assist SC Managers in making strategic decisions. The measures associated with an inter-organisational SC are an aggregation of the performance measures of the SC members. However, two types of dependencies exist in a multi-echelon SC:...

Background: Order picking process is critical for accurate and efficient order fulfilment. Pick-by-vision is a promising technology that may support order picking process, however there is still a limited amount of research concerning the impact of this technology on the performance of...