Artificial intelligence (AI) is considered a key driver of future economic development, expected to increase labour productivity and economic growth worldwide. To realise these gains, AI technologies need to be adopted by companies and integrated into their operations. However, it is unclear...

Artificial intelligence (AI), like any workplace technology, changes the division of labour in an organisation and the resulting design of jobs. When used as an automation technology, AI changes the bundle of tasks that make up an occupation. In this case, implications for job quality depend on...

This case study illustrates the drivers of and barriers to artificial intelligence adoption by organisations, and acceptance of AI by workers in the public sector. Several factors were crucial in the successful adoption of a human-centred approach to AI, including a fast discovery phase that...

Artificial intelligence (AI), like any workplace technology, changes the division of labour in an organisation and the resulting design of jobs. When used as an automation technology, AI changes the bundle of tasks that make up an occupation. In this case, implications for job quality depend on...

Artificial intelligence (AI) is considered a key driver of future economic development, expected to increase labour productivity and economic growth worldwide. To realise these gains, AI technologies need to be adopted by companies and integrated into their operations. However, it is unclear...