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Bounded rationality in service systems
Huang, Tingliang; Allon, Gad; Bassamboo, Achal - In: Manufacturing & service operations management : M & SOM 15 (2013) 2, pp. 263-279
Persistent link: https://www.econbiz.de/10009751784
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Sell probabilistic goods? : a behavioral explanation for opaque selling
Huang, Tingliang; Yuan, Yiming - In: Marketing science 33 (2014) 5, pp. 743-759
Persistent link: https://www.econbiz.de/10010468397
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Strategic capacity management when customers have boundedly rational expectations
Huang, Tingliang; Liu, Qian - In: Production and operations management : an international … 24 (2015) 12, pp. 1852-1869
Persistent link: https://www.econbiz.de/10011428132
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Managing service systems with unknown quality and customer anecdotal reasoning
Ren, Hang; Huang, Tingliang; Arifoglu, Kenan - In: Production and operations management : the flagship … 27 (2018) 6, pp. 1038-1051
Persistent link: https://www.econbiz.de/10011969979
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Managing posterior price matching : the role of customer boundedly rational expectations
Huang, Tingliang; Yin, Zhe; Chen, Ying-Ju - In: Manufacturing & service operations management : M & SOM 19 (2017) 3, pp. 385-402
Persistent link: https://www.econbiz.de/10011738514
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Dynamic probabilistic selling when customers have boundedly rational expectations
Huang, Tingliang; Yin, Zhe - In: Manufacturing & service operations management : M & SOM 23 (2021) 6, pp. 1597-1615
Persistent link: https://www.econbiz.de/10012695756
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Service networks with open routing and procedurally rational customers
Frazelle, Andrew E.; Huang, Tingliang; Wei, Yehua - In: Production and operations management : the flagship … 33 (2024) 2, pp. 566-576
Persistent link: https://www.econbiz.de/10014576113