The nature of work and working habits are changing in this modern era, making work more demanding and impacting personal life. This creates work-life balance. A work-life balance (WLB) is an ability to manage both the spheres of life, such as work and personal life. The various factors, such as...

This study investigated the users' assessment of affordable housing in developing cities among the residents of Ibadan urban centre. Affordable housing entails users having access to quality housing at reasonable prices, obtaining it, maintaining the ability to meet other basic costs of living...

The objectives of this study were to provide reliable and valid constructs of TQM and a measurement model in the context of Uganda's local governments (LGs) for evaluation of TQM implementation process. The paper used survey-based data from Uganda's LGs. Data were analysed through exploratory...

Measurement is a fundamental issue in management research. However, traditional scale development methods have the drawback of mixing researchers' bias with the scale design. Based on Ding et al.'s (2007) exploratory work, a new way to develop semantic differential measurement scales is proposed...

Aim of the present study was to examine validity and reliability of the Turkish version of adolescent self-efficacy scale for sexual abstinence. The results of exploratory factor analysis demonstrated that nine items loaded on single-factors, and that the factor structure was harmonized with the...

Aim of the present study was to examine validity and reliability of the Turkish version of adolescent self-efficacy scale for sexual abstinence. The results of exploratory factor analysis demonstrated that nine items loaded on single-factors, and that the factor structure was harmonized with the...

Aim of the present study was to examine validity and reliability of the Turkish version of adolescent self-efficacy scale for sexual abstinence. The results of exploratory factor analysis demonstrated that nine items loaded on single-factors, and that the factor structure was harmonized with the...

The paper investigates the path 'perceived service quality – perceived customer value – customer satisfaction – behavioural intentions' in Indian retail banking. The service quality attributes were identified from literature and finalised after interviews with bank managers. Two service...

A reliable and valid CRM (customer relationship management) index is developed in this paper. A standard methodology for scale development was followed; further to this the CRM index is developed through a case based method along with the customer and service provider weights. The findings clearly...

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