Employee voice has been largely examined as a universal concept in unionized and non-unionized settings, with insufficient attention to diversity of workers (Rank, 2009). As invisible minorities, gay, lesbian, bisexual, and transgender (GLBT) employees provide a valuable focal point from which...

Chapter 1: Introduction -- Chapter 2: Leading with Conviction - Believing in the Value of DEI -- Chapter 3: Leading with Clarity (Part I - Understanding the Basics of Bias and Identity Bias) -- Chapter 4: Leading with Clarity (Part II - Situation-related Cognitive Bias and the Impact of Bias) --...