CHAKRAVARTHY, SRINIVAS R. - In: Asia-Pacific Journal of Operational Research (APJOR) 24 (2007) 02, pp. 223-243
We consider a multi-server queueing model in which arrivals occur according to a Markovian arrival process (MAP). There is a single-server and additional (backup) servers are added or removed depending on sets of thresholds. The service times are assumed to be exponential and the servers are...