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Order matters : rating service professionals first reduces tipping amount
Chen, Jinjie
;
Xu, Alison Jing
;
Rodas, Maria A.
;
Liu, Xuefeng
- In:
Journal of marketing
87
(
2023
)
1
,
pp. 81-96
Persistent link: https://www.econbiz.de/10013474261
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