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Determinants of student satisfaction in higher education: an empirical study in Dubai

Parahoo, Sanjai K.; Tamim, Rana M. - In: International Journal of Services, Economics and Management 4 (2012) 4, pp. 282-297

We develop and empirically validate a student satisfaction modelling technology-enabled university environments. We use focus groups at a university in Dubai and an intensive literature review to propose a theoretical model that involves different types of student interactions; perceptions of...

Persistent link: https://www.econbiz.de/10010668937

Factors influencing student satisfaction in universities in the Gulf region : does gender of students matter?

Parahoo, Sanjai K.; Harvey, Heather L.; Tamim, Rana M. - In: Journal of marketing for higher education 23 (2013) 2, pp. 135-154

Persistent link: https://www.econbiz.de/10010232463

Role of involvement and commitment in sustaining firm-customer relationships : an empirical investigation

Parahoo, Sanjai K. - In: International journal of procurement management 6 (2013) 4, pp. 407-423

Persistent link: https://www.econbiz.de/10010207624

Motivating shoppers to come back : modeling consumer behaviour in retailer loyalty programs

Parahoo, Sanjai K. - In: Issues of business and law 4 (2012), pp. 106-118

Persistent link: https://www.econbiz.de/10011288931

We are who we are : Incorporation of individual culture in customer satisfaction models

Parahoo, Sanjai K.; Al-Nakeeb, Ahmed; Onagun, Ismail - In: Journal of financial services marketing : JFSM 20 (2015) 3, pp. 220-230

Persistent link: https://www.econbiz.de/10011480295

Personal touch or convenient tech? : an investigation of customer channel preferences in retail banking

Ayyagari, Madhavi; Parahoo, Sanjai K. - In: International journal of financial services management … 9 (2018) 2, pp. 103-118

Persistent link: https://www.econbiz.de/10011914143