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service quality
Service quality
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Beziehungsmarketing
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Consumer behaviour
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Dienstleistungsqualität
6
Relationship marketing
6
Konsumentenverhalten
5
Customer satisfaction
4
Kundenzufriedenheit
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interactions
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involvement
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satisfaction
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value
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-based view (RBV)
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Parahoo, Sanjai K.
5
Al-Nakeeb, Ahmed
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Ayyagari, Madhavi
1
Harvey, Heather L.
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Onagun, Ismail
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Tamim, Rana M.
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International journal of financial services management : IJFSM
1
International journal of procurement management
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Issues of business and law
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Journal of financial services marketing : JFSM
1
Journal of marketing for higher education
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ECONIS (ZBW)
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1
Factors influencing student satisfaction in universities in the Gulf region : does gender of students matter?
Parahoo, Sanjai K.
;
Harvey, Heather L.
;
Tamim, Rana M.
- In:
Journal of marketing for higher education
23
(
2013
)
2
,
pp. 135-154
Persistent link: https://www.econbiz.de/10010232463
Saved in:
2
Role of involvement and commitment in sustaining firm-customer relationships : an empirical investigation
Parahoo, Sanjai K.
- In:
International journal of procurement management
6
(
2013
)
4
,
pp. 407-423
Persistent link: https://www.econbiz.de/10010207624
Saved in:
3
Motivating shoppers to come back : modeling consumer behaviour in retailer loyalty programs
Parahoo, Sanjai K.
- In:
Issues of business and law
4
(
2012
),
pp. 106-118
Persistent link: https://www.econbiz.de/10011288931
Saved in:
4
We are who we are : Incorporation of individual culture in customer satisfaction models
Parahoo, Sanjai K.
;
Al-Nakeeb, Ahmed
;
Onagun, Ismail
- In:
Journal of financial services marketing : JFSM
20
(
2015
)
3
,
pp. 220-230
Persistent link: https://www.econbiz.de/10011480295
Saved in:
5
Personal touch or convenient tech? : an investigation of customer channel preferences in retail banking
Ayyagari, Madhavi
;
Parahoo, Sanjai K.
- In:
International journal of financial services management …
9
(
2018
)
2
,
pp. 103-118
Persistent link: https://www.econbiz.de/10011914143
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