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Journal of strategic management education : JSME
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Services marketing quarterly
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A model of quality in the education service sector : an application of TOPSIS
Choudhury, Koushiki
- In:
Journal of strategic management education : JSME
8
(
2012
)
2
,
pp. 77-98
Persistent link: https://www.econbiz.de/10009790848
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Service quality and customers' complaining behavior : a study of the Indian banking sector
Choudhury, Koushiki
- In:
Services marketing quarterly
35
(
2014
)
2
,
pp. 123-137
Persistent link: https://www.econbiz.de/10010363988
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