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Persistent link: https://www.econbiz.de/10013170857
We argue the importance of studying service systems in which the successful completion of job/customer service cannot be observed contemporaneously. Military and other applications are cited. The allocation of a large amount of processing to a job may make its (unobservable) successful...
Persistent link: https://www.econbiz.de/10010950338
We argue the importance of studying service systems in which the successful completion of job/customer service cannot be observed contemporaneously. Military and other applications are cited. The allocation of a large amount of processing to a job may make its (unobservable) successful...
Persistent link: https://www.econbiz.de/10010759557