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transformative service research
Beziehungsmarketing
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Customer satisfaction
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Dienstleistungsqualität
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Service quality
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Service ecosystems
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Gallan, Andrew S.
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Black, Hulda G.
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Danaher, Tracey S.
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Journal of service research : JSR
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The service industries journal
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ECONIS (ZBW)
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Transformative service networks : cocreated value as well-being
Black, Hulda G.
;
Gallan, Andrew S.
- In:
The service industries journal
35
(
2015
)
15/16
,
pp. 826-845
Persistent link: https://www.econbiz.de/10011416847
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2
Service research in health care : positively impacting lives
Danaher, Tracey S.
;
Gallan, Andrew S.
- In:
Journal of service research : JSR
19
(
2016
)
4
,
pp. 433-437
Persistent link: https://www.econbiz.de/10011606985
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