Reciprocity in feedback giving distorts the production and content of reputation information in a market, hampering trust and trade efficiency. Guided by feedback patterns observed on eBay and other platforms we run laboratory experiments to investigate how reciprocity can be managed by changes...

We study the interplay of inequality and trust in a dynamic game, where trust increases efficiency and thus allows higher growth of the experimental economy in the future. We find that trust is initially high in a treatment starting with equal endowments, but decreases over time. In a treatment...

Whether incentive contracts perform better than trust in terms of productiveefficiency is usually explored by principal-agent experiments (mostinvolving only one agent). We investigate this issue in the context of athree-person ultimatum experiment, which is simpler and more neutrallyframed than...

We analyze the effects of introducing asymmetric information and expectations in the investment game (Berg et al., 1995). In our experiment, only the trustee knows the size of the surplus. Subjects' expectations about each other's behavior are also elicited. (...)

This paper presents an experimental analysis of people’s behavior in situations involving both positive and negative reciprocity. The experiment implements sequences of two types of extensive form games called Punishment games and Trust games. The contemporaneous use of these two types of...

This paper presents an experimental analysis of people’s behavior in situations involving both positive and negative reciprocity. The experiment implements sequences of two types of extensive form games called Punishment games and Trust games. The contemporaneous use of these two types of...

Two firms, each consisting of a team with the owner and just oneemployee, compete on the labor market with free labor mobility. Afterobserving the investment decisions by firm owners their employees canengage in costly training, thus increasing their general and firm-specificproductivity, which...

We study the interplay of inequality and trust in a dynamic game, in which trust increases efficiency and thus allows higher growth of the experimental economy in the future. We find that trust is initially high in a treatment starting with equal endowments, but decreases over time. In a...

Feedback withdrawal mechanisms in online markets aim to facilitate the resolution of conflicts during transactions. Yet, frequently used online feedback withdrawal rules are flawed and may backfire by inviting strategic transaction and feedback behavior. Our laboratory experiment shows how a...

We study the interplay of inequality and trust in a dynamic game, in which trust increases efficiency and thus allows higher growth of the experimental economy in the future. We find that trust is initially high in a treatment starting with equal endowments, but decreases over time. In a...