Depending on the time of solving a received task the users are categorized in many categories. In the paper structures of time intervals are determined for establishing types of users and models to determinate the users’ collectivities according to the time needed for solving the users’ tasks.

Online applications are presented in the context of information society. Online applications characteristics are analyzed. Quality characteristics are presented in relation to online applications users. Types of users for AVIO application are presented. Use cases for AVIO application are...