This essay is about human resource management, internal labor markets, and assorted theories of wage behavior. A stereotype of managerial activities and policies is sketched out in the first section, which, although reflecting a parochial (U.S.) orientation, is intended to approximate a set of...

Several studies have examined how the ISO 9001 Quality Management System standard affects organizational outcomes such as profits. This is the first large-scale study to examine its effects on employee outcomes such as employment, earnings, and health and safety. We analyzed a matched sample of...

The study of work and employment in the 1970s was shaped by a widely-cited report taking stock of the current workplace and proposing broad changes (Work in America [HEW 1973]). In this chapter we review research on how employee involvement practices affect job quality and assess the extent to...