Consultancy Report 2 for the Onkaparinga Catchment Water Management Board. This second report focuses on pricing water to manage the catchment water resources in a sustainable manner. A key conclusion of this report is that there are significant opportunities to improve resource use through...

Report to the High Level Steering Group on Water. The High Level Steering Group on Water endorsed the project 'Best Practice in Identifying, Costing and Charging for Externalities' in October 1999. The project's objective was to develop a pragmatic set of guidelines to assist jurisdictions in...

Customer Service levels in the Australian water industry.